Hospitality is about creating memorable experiences for our guests and it is always a pleasure when your team is recognized for their dedication to ensuring guest satisfaction because at Sheraton we believe that "actions speak louder"
"I first wanted to thank you for the invite to the reception last Wednesday evening. I had a delightful time and had the opportunity conversing with some of your staff members.
Among them Justice (IT), Karim, your F&B manager, Collins (in charge of fitness), and many others.
...I would like to express my gratitude to your team. Starting from your receptionist Hassan, my fellow Turkish chef Mehmet to all the house keepers. Whoever I met, talked to or asked for any kind of assistance, I received proper and immediate attention in the most polite and respectful manner. In addition I faced wonderful people with a welcoming smile on each of their faces."
Aykut Tavsel - Sheraton Guest