Sheraton Surabaya Hotel & Towers

  • Jalan Embong Malang 25-31
  • Surabaya,
  • East Java
  • 60261
  • Indonesia
  • Map

Rooms & Rates


Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 17 years or older with photo identification to reserve a room. Minors must be accompanied by an adult at all times.

Sheraton Surabaya Hotel & Towers
Concierge Desk

Count on our Head Concierge, Cecep Wahyudi, and his experienced team to provide an array of services and an insider’s view of the capital.

From daily necessities like floral arrangements and babysitting referrals to laundry service and restaurant reservations, we've got you covered. For efficient and carefree sightseeing, let us help with maps and bus tours, or point you towards our Concierge’s must-see sights, which include the House of Sampoerna and Mount Bromo. We can also suggest nearby golf courses and set up tee times.

To ensure effortless travel, the Concierge is pleased to store luggage, arrange airport transportation, and assist with ticketing and check-in.

Concierge Desk

Hours: 24 hours