• For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Our kind and professional Guest Relation staff provides a full array of services. We can offer simple airport information or provide for business needs such as courier and translation services, or enhance your stay with salon appointments, restaurant reservations, or floral arrangements. We’re pleased to provide maps and information for getting around Frankfurt, arrange limousine service, or book sightseeing tours to Heidelberg or the beautiful Rhine River Valley—as well as opera or other event tickets. We’ll also be glad to assist with travel arrangements to get you to your next destination without hassle or delay.

An 18-hole golf course is conveniently located just outside of Frankfurt, 15 minutes from the hotel. Our concierge can refer our guests, as well as arrange for transport and bookings. Hotel guests enjoy a 20 percent green fee reduction for the 18-hole course.

All services can be arranged prior to guests’ arrival. Contact our Guest Relation staff at or by phone at (49)(69) 69771215.

  • Hours of operation:
6:30 AM - 11:00 PM