An oasis by day or night, our two-story waterfall and pond is the perfect sanctuary in the centre of the city. Enjoy the change of scenery and take a break from the urban bustle in 2.5 acres of picturesque waterfalls, gardens and terraces.
FedEx Full Service Business Centre
FedEx services include shipping, printing, faxing, photocopying and some graphic design, High Speed Internet Access for a fee and more.
Our indoor/outdoor pool is heated year-round and is connected to Sheraton Fitness. Relax in the whirlpool and sauna and the convenience of change rooms. Give in to your senses and pamper yourself with the array of body treatments available at Senses Spa.
Benefit from our comprehensive hotel amenities and staff. Convenient services—such as dry cleaning, and currency exchange—ensure an effortless stay, while High Speed Internet Access in the lobby keeps you connected to the world.
Free internet is available to all SPG Members when booking on Starwood websites, mobile sites and SPG apps. Benefits vary by membership level.
Wired and Wireless High Speed Internet Access
Complimentary wireless High Speed Internet Access is available at our convenient computer workstation, located in the lobby. In-room access is available for a daily fee of 14.95 CAD, a two-day fee of 26 CAD, or a three-day fee of 38 CAD.
Fee: 14.95 CAD per day
Internet access throughout the hotel keeps you connected.
This hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.
Accessible Public Spaces
Service animals welcome
Accessible route from public entrance to registration
Accessible route from public entrance to guest rooms
Accessible route from public entrance to restaurant
Accessible route from public entrance to meeting room/ballroom
Accessible route from public entrance to fitness center
Accessible route from public entrance to business center
Mobility-accessible doors with at least 32 inches of clear door width
Portable tub seats
TTY (Text Telephone Device)
Televisions with closed captioning for the hearing impaired
Clarifying Note: certain areas of the hotel are not fully accessible to guests with disabilities.
Accessible route from public entrance to swimming pool
We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.
Questions about the accessible facilities and services offered should be directed to the hotel at (1)(416) 361-1000.
Energy & Water Conservation:
Make A Green Choice program rewards guests for choosing to conserve natural resources in their guest room
Please note that some of the sustainability initiatives listed may be in process of being implemented and may not be available in some areas of the facility.
Complimentary MLB.TV Premium Access
MLB.TV Premium* gives fans access to watch out-of-market games LIVE online, or on your supported mobile device. Even while traveling, Sheraton guests can stay connected to their favorite teams and all the action from the road.