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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

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Lobby

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Bed Rock Bath

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Tennis Courts

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Fitness Center

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Indoor Pool-Night view

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Pool

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relax lounge

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inside bath

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outside bath

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club lounge

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club lounge

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club lounge

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club lounge

Services & Amenities Overview

When it’s time for a break, the Kobe Bay Sheraton Hotel & Towers will help you unwind. A variety of fitness and sports activities are available at The Bay Club on our 5th floor. Enjoy an indoor pool and a whirlpool with a wooden deck, a sauna to complete a satisfying workout, and a fully equipped state-of-the-art Sheraton Fitness from 6:30 a.m. to 10:30 p.m. (Last check-in 9:30 p.m.) Challenge a colleague to a tennis match or gather your group for a teambuilding activity from 7:30 a.m. to 9:00 p.m.

The esthetic salon “Cabin Mimosa”, adjacent to Sheraton Fitness , offers soothing treatments and massages to dissolve the day’s stress from 10:00 a.m. to 9:00 p.m. (Last order 7:00 p.m.)

Our concierge staff will be pleased to assist with all your activities, including tour services and tennis lessons. We’ve thought of everything.

Our Bay Leaf Shop on the 2nd floor, is open from 8:00 a.m. to 8:30 p.m, offering a wide selection of homemade cakes and breads, Godiva products, wines, champagnes, and various other products suitable as souvenirs of Kobe and Universal Studios Japan.

Business Services
  • Copy/Faxing Service
  • Business Services
  • Cellular Telephone Rental
  • Copy/Printing Service
Guest Services
  • Barber/Beauty Salon
  • Concierge Desk
  • Florist
  • Photographer
  • Doorman
  • Safe Deposit Boxes
  • Express Check-In
  • Dry Cleaning Service
  • Express Check-In and Check-Out
  • Shoe Shine Service Available
  • Bellstand/Porters
  • 24-Hour Security
Recreation & Entertainment
  • Sauna
  • Sheraton Fitness
  • Kobe Rokko Onsen Hamaizumi
  • Sun Deck
  • Indoor Whirlpool
  • Jogging Path
  • Indoor Heated Lap Pool
  • Lighted Outdoor Tennis Courts
  • Sheraton Club Lounge
  • Tennis Lessons
  • In-Room Massage Treatments
Shopping
  • Shopping Connected to Hotel
Transportation
  • Covered Parking Facilities 1,000 JPY per day
  • Car Rental Service
  • Shuttle Service to Downtown (Limited)
  • Airport Pick-Up (Limited)

Check in: 3:00 PM Check out: 12:00 PM

Some of the services and facilities listed may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.