Sheraton Suites Tampa Airport Westshore Announcements

Hotel Policies

3:00 PM     12:00 PM

ADA Policy

The hotel is compliant with ADA. ADA compliant guest suites are available. For TDD equipment and wheelchair rental/availability, please contact Guest Services at (813) 873-8675.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve and check-in to a room.

Connecting Room Policy

The hotel does not feature connecting or adjoining suites.

Early Departure Policy

A 50 USD early departure fee will be imposed on guests departing prior to their scheduled departure date.

Gift Certificate Policy

Valid Gift Certificates are to be confirmed by in-house reservations only. Please contact Lorell Soba ( to make arrangements.

A valid credit card must be provided to guarantee the reservation and the gift certificate number must be provided at the time of the reservation.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Only dogs are allowed. There is an 80 pound limit. Pet owners are responsible for any damage in the guest suite and hotel public areas. Guests traveling with additional pets need the approval of the hotel's General Manager.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

All major credit cards are accepted and must be provided at the time of the reservation. Pre-paid credit cards and gift cards are not accepted. 

Credit card authorization forms are accepted. Please contact the hotel directly to make arrangements prior to arrival.

Smoking Policy

All guest suites and public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy.

Waitlist Policy

The hotel does not accept or maintain waitlists.