Sheraton Shanghai Hongqiao Hotel

Special Conditions

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Hotel Policies

1:00 PM     12:00 PM

Connecting Room

The hotel has connecting rooms and are subject to availability. 

Early Arrival Policy

We are pleased to accommodate early arrivals. For arrivals before 6am, a full night’s room rate will apply. Half the regular room rate will be charged for guests checking in between 6am and 1pm. Guests wishing to guarantee early arrival in advance will be charged a full night's room rate. These rates are in addition to the nightly rate and subject to taxes.

Gift Certificate Acceptance Policy

Gift certificate reservations are subject to room availablity. Please provide voucher number upon booking. A valid voucher must be presented upon check-in.

Late Checkout Policy

Late checkout between 12pm and 6pm will result in a half day charge. A late checkout after 6pm will result in a full nights charge.

Pet Policy

Pets are not allowed.

Payment Policy

The hotel accepts third party payment through fax only. A signed payment authorization form along with a copy of the credit card (front and back) must be provided prior to check-in. Please contact the hotel for additional information.

Visa/Passport Policy

A valid visa is required for entry into China by foreign guests.