Sheraton Bandara Hotel
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve and to check-in to a room.
Babysitting/Child Care Policy
Babysitting services are available upon request for a fee. Charges are per hour for a minimum of 2 hours. Babysitting service for later than 10pm require additional fees. More than 3 children in the room requires 2 babysitters.
Check Cashing Policy
Check cashing is not available.
Connecting Room Policy
Connecting rooms are available and are subject to advance request and availability.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. A fee of 50% of the nightly room rate will be imposed. Please contact the hotel for further information.
Early Arrival Policy
An early check-in charge is applied for check in before 2pm at 25% of the daily room rate. Between 9am and 12pm, the charge is 50% and before 9am at 100% of the daily room rate. Please contact the resort for further information.
Extra Bedding Policy
A maximum of one rollaway bed can be confirmed for an additional fee. Rollaway beds are limited and must be reserved prior to arrival.
Family Plan Policy
Children who are 17 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaway beds and cribs may incure extra charges. A maximum of 2 adults and 2 children are permitted in any one room.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Late Checkout Policy
A late checkout charge of 25% of the nightly rate is applied for departures between 12pm and 2pm. Between 2pm and 6pm, a charge of 50% of the nightly rate will apply. After 6pm, a one night charge will apply.
The hotel does not allow parties in the guestrooms.
Pets are not allowed
Smoking is allowed in the pool area, the restaurants and the bar.
A valid passport that has been valid for at least 6 months is required at check-in.