Sheraton Suites Galleria-Atlanta
ADA compliant guest rooms are available. Please contact the hotel directly to make these arrangements.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Age Requirement Policy
Guests must be 21 years or older to reserve a room.
Check Cashing Policy
Check cashing services are available to guests who present a valid drivers license and credit card. There is a limit of $50 per day and $250 per stay.
Connecting Room Policy
Connecting and adjoining rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Early Departure Policy
An early departure fee will apply to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly.
ID Requirement Policy
Valid photo identification and a credit card are required at check-in. Acceptable forms of photo identification include a drivers license, passport, and/or proof of age card. Please contact the hotel for further information.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Up to two pets weighing 80 pounds or less are allowed in a guest room. Cats and dogs are permitted. The Sheraton Sweet Sleeper® Dog Bed is available for use during your stay. Guests must sign a pet waiver at check-in. A one-time $100 non-refundable deposit will be charged per stay. Additional fees may apply in the event of damage to the hotel or a guest room. Pets should not be present in any food, beverage, pool, or fitness areas of the hotel. Pets cannot be left unattended in the hotel or a guest room. Guests must be present while any hotel team member is in a guest room. If pets create disturbances, guests must agree to make alternate arrangements for the pet outside the hotel at the manager’s request.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Purchase orders are not accepted as a form of payment.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy. Smoking is allowed outside of the building in designated areas only. Please contact the hotel for further information.