シェラトンスイート・フォートローダーデール・サイプレスクリーク お知らせ

ホテルのポリシー

3:00 PM     12:00 PM

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Connecting Room Policy

Connecting suites are not available.

Early Departure Policy

An early departure fee of one night's room and tax we be applied to any reservation not cancelled or modified within the rate plan rdeadline.

Extra Bedding Policy

Extra bedding is available upon request and subject to availability upon arrival.

Gift Certificate Policy

Gift certificates must be booked directly through the hotel. Please email reservations@sheratonsuitescypresscreek.com or Cameron.keene@sheratonsuitescypresscreek.com for further information.

Late Checkout Policy

Guests checking out between 12pm and 4pm will assessed a late checkout fee of 75 USD. Guests checking out after 4pm will be charged 1 night room and tax at the best available rate.

Meeting Room Policy

Please note that hotel uses Exhibit 6x30 instead of the standard Exhibit 8x8.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Dogs and cats up to 40 pounds are allowed. A non-refundable fee of 25 USD per day applies.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

A valid credit card is required at check-in for payment for the room, tax and incidentals.  If a guest is paying with cash, a deposit equal to the room, tax and $100 per day will be collected at check-in.

For payment arrangements to a third-party credit card, please contact the hotel's accounting department at least 72 hours prior to the guest's arrival. For calls placed after hours, contact the Manager On Duty.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates this smoking policy. Please see the front desk with additional questions.