Sheraton Hanover Pelikan Hotel
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
Possible VAT Change
Our prices include the applicable VAT (value added tax). Should the VAT rate be raised after room booking, the relevant VAT rate will be the rate applicable during the period of your stay in our Hotel. The room price may be increased thereby.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Disability Access Policy
Hotel features disability accessible facilities on the ground floor including 2 guest rooms, 6 banquet rooms, elevators, reception area and hotel bar. Accessible guest rooms feature bathrooms with roll-in showers and grab bars, as well as lowered light fixtures throughout the room. Please note, the hotel is unable to provide wheelchairs.
Full alcoholic beverage service is available only to individuals aged 18 years or older (with valid identification). Individuals who are 16 years or older are allowed to purchase beer and wine drinks.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 90% of the room rate. Please contact the hotel for further information.
Extra Bedding Policy
This hotel does not provide blankets, bumpers or pillows with cribs. Guests must bring their own. Please contact the hotel for further information.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Pets are allowed. A cleaning fee of 25 EUR per day will be charged. There are no limits to weight or size of the pet.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Third party billing can not be arranged for foreign accounts unless the correct full address is provided in advance. Foreign currency payments are possible at no additioanl fee. No personal checks or debit cards are accepted. Please contact the hotel for further information.
All guest rooms and public areas such as the lobby, bar and restaurant are 100% non-smoking. A 200 EUR cleaning fee will be charged to any guest who violates this policy. Smoking is only allowed in designated areas. Please contact the hotel for further information.
Passport is required at check in.