Sheraton Sonoma County - Petaluma Announcements


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Check Cashing Policy

Check cashing services are available to guests who present a valid, major credit card (photo identification). There is a limit of $200 per day.

Connecting Room Policy

Connecting rooms are available but not guaranteed and need to be requested.

Gift Certificate Policy

Please contact the hotel directly to purchase and/or redeem a gift certificate.

Green Certified/Enviromental Policy

Sheraton Sonoma County-Petaluma is proud to be certified as a Sonoma Green Business, dedicated to improving the health & wellbeing of our community residents, guests and employees. We are proud to conserve resources by implementing:

  •  An extensive recycling program
  • Energy efficient lighting
  • Vending machine “energy mixers” that detect motion
  • Motion sensors on all room thermostats which save electricity
  • Programmable irrigation & low flow sprinkler heads for landscaping
  • Implementing green product & operating practices in housekeeping
  • Conducting indoor/outdoor water balance assessments
  • Ongoing staff & management training

Pet Policy

Dogs up to 70 pounds are allowed. Please contact hotel directly regarding other pets.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy

The Sheraton Sonoma County - Petaluma is a smoke-free environment. All guest rooms and public areas are non-smoking. A $250 per day cleaning fee will be charged to any guest who violates the policy. Outdoor smoking areas are available near the lobby/front door and outside of the restaurant.