Sheraton Suites Houston Near The Galleria

  • 2400 West Loop South
  • Houston,
  • Texas
  • 77027-4204
  • United States
  • Map

Sheraton Suites Houston Near The Galleria
Announcements

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older with valid picture identification.

Age Requirement Policy

Guests must be 21 years or older to reserve a room. Valid photo identification is required at check-in as proof of age.

Check Cashing Policy

Check cashing services are only available to Starwood Preferred Guest members with with valid picture identification. There is a limit of $50 per stay.

Early Departure Policy

Guests who check out prior to their scheduled departure date will be charged an early departure fee equivalent to 50% of their nightly room rate, plus any applicable taxes. However, a departure date may be changed up until the day of arrival without penalty.

Extra Bedding Policy

Guest rooms with two beds cannot accommodate a rollaway.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Pet Policy

Dogs up to 85 pounds are allowed. No other pets are permitted.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Cash will only be accepted as a method of payment upon checkout.  A valid credit or debit card will be required at check-in and will be authorized for the amount of your stay, plus an amount to cover incidentals.  The authorization will hold the funds until checkout, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.