Sheraton Atlanta Hotel Annonces

Politiques de l'hôtel

15h00     12h00

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older with valid photo identification.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Check Cashing Policy

Check cashing services are available to guests who present a valid major credit card and photo identification.

Connecting Room Policy

Connecting room requests are based upon hotel availability at the time of check-in and are not guaranteed in advance.

Credit Card Policy

In addition to the credit card requirement for reservations, a valid credit card must also be presented at check-in.

Early Departure Policy

An early departure fee of 100 USD applies to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.

Early Arrival Policy

We are pleased to offer early check-in based on availability at the time of arrival.

Extra Bedding Policy

One rollaway bed or crib can be accommodated in all guest rooms and suites with king bedding for a fee. Requests can be made by calling ahead or at check-in.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the Executive Office Assistant at the hotel directly.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.

Late Checkout Policy

We are pleased to offer late checkout based on availability. Late checkouts after 3pm generally carry a charge of 50% of one night's room rate. Please contact the hotel for more information.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. For storage purposes, the hotel asks that packages arrive no more than three days' prior to the guest's arrival or the group event. Please contact the front desk of the hotel for a fee schedule.

Pet Policy

We are pleased to welcome dogs 40 pounds or less, with a maximum of two dogs per guest room. Dogs must be on a leash and in their owner’s control at all times and cannot be left unattended in guest rooms.

For the safety of our guests and staff, breeds that are prone to aggressive behavior will not be permitted within the hotel with the exception of service animals.

A one time deposit of 100 USD will be charged upon arrival with 35 USD being non-refundable and 65 USD refundable at checkout. Guests traveling with pets must have a credit card on file. Please contact the hotel directly for more information prior to check-in.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Any requests for Credit card authorization must be received at least 72 hours prior to arrival. Request on the day of arrival or at check-in will not be honored.

Smoking Policy

The hotel is 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking poilcy. Please contact the hotel for further information.

Tax Exempt Policy

Tax exemption forms must be turned in at check-in and satisfy requirements set by the State of Georgia.