Sheraton Pasadena Hotel
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older to reserve a room.
Check Cashing Policy
Check cashing services are available to Starwood Preferred Guest Gold and Platinum members who present a valid, major credit card (photo identification). There is a limit of $300 per week (stay).
Family Plan Policy
Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Policy
Please contact the hotel directly to purchase and/or redeem gift certificates.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Two dogs up to 40 pounds are allowed per room. The hotel provides complimentary bedding, food and water bowl. The hotel reserves the right to charge for additional cleaning or damage caused by the pet. If damage is found after checkout, credit card on record will be charged. Please contact the hotel for further information.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public areas are non-smoking. The hotel charges a $200 fee for smoking in guest rooms.