Sheraton Senggigi Beach Resort

Special Conditions

Compulsory New Year's Eve Dinner: December 31, 2015

On December 31, 2015, please note that there is a compulsory New Year's Ever dinner for all guests. The cost is 129 USD plus tax per person. Please contact the resort for further information.

Hotel Policies

3:00 PM     12:00 PM

Wheelchair Accessible Room Policy

Please contact the resort directly if a wheelchair accessible room is required.

Alcohol Policy

Alcoholic beverage service is restricted to those 17 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with valid photo identification to reserve a room.

Check Acceptance Policy

Personel checks are not accepted.

Connecting Room Policy

Connecting rooms are available and are subject to availability at check-in.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Early Deaparture Policy

Early departure fees are applicable if guests depart the hotel prior to their confirmed departure date. To avoid any penalty, please contact the hotel at least 48 hours prior to the confirmed date of departure. Certain rate plans may require a minimum number of nights to qualify for special rates and inclusions.

Early Arrival Policy

Please note the following information regarding early arrivals:

  • Check-in between 5am and 9am is subject to a night's room charge.
  • Check-in between 9am and 12pm is subject to a charge of 50% of one night.
  • Check-in between 12pm and 3pm is complimentary yet subject to availability.

Extra Bedding Policy

A maximum of one additional rollaway bed per room is permitted. Additional charges apply. Additional charges for rollaways are inclusive of breakfast.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaway beds and cribs may incur extra charges.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, national identification card, passport, and/or proof of age card.

Late Checkout Policy

Checkout time is 12pm. Late checkout is subject to availability and the following fees:

  • From 12pm to 6pm:  50% of room charge
  • After 6pm:  one night's charge

Pet Policy

Pets are not allowed.

Smoking Policy

The resort features smoking and non-smoking guest rooms. Smoking is permitted in bars and in designated sections in some restaurants. Other public areas in the resort are smoke-free.