Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
Sheraton Club Lounge Closed Until April 7, 2014
Until April 7, 2014, the Sheraton Club Lounge is closed for renovations. Please contact the hotel for further information.
Hotel Renovations: March 1 to April 16, 2014
From March 1, 2014, to April 16, 2014, the hotel will undergo renovations. The renovations entail but are not limited to painting the exterior of the building, brief water shutdown, and construction noise. Work will take place from 9am to 7pm. During this time, we expect very minimal impact to guests; however, guests will be notified in advance if any work is expected to affect their experiences at the hotel. Guests staying at the hotel during this time will receive complimentary buffet breakfast daily. Please contact the hotel for further information.
Políticas do hotel
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Personal checks are not accepted. In addition, the hotel does not offer check cashing services.
Connecting Room Policy
Connecting rooms are not guaranteed and need to be requested. Please contact the hotel for further information.
Early Departure Policy
There is a $50 charge for guests checking out prior to their scheduled departure date.
Early Arrival Policy
There is no fee for arrivals between 10am and 3pm; however, check-in is not guaranteed any time before 3pm.
Extra Bedding Policy
Rollaways are available for a fee but are not permitted in rooms with two double beds.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late Checkout Policy
Checkout time is noon. Late checkouts cannot be guaranteed. A fee of $50 plus taxes will apply for late checkouts until 4pm. After 4pm, a full night’s rate plus taxes will be charged.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
There is no charge for one dog weighing 40 pounds or less. Fees apply for additional dogs per guest room and for dogs weighing over 40 pounds. Guests must sign a waiver at check-in. The pet cannot be left unattended and is not allowed in food and beverage areas. Additional fees may apply for damage caused by the pet. Pets are allowed in Traditional rooms only. Cats are not permitted. Please contact the hotel for more details.
Termos sobre cartões de crédito e de débito
Os cartões de débito e crédito serão autorizados no valor da sua estada durante o check-in, além de uma quantia para cobrir despesas inesperadas. Essa autorização manterá os fundos até o check-out, momento em que o montante implicado durante a estada será cobrado. Os valores autorizados podem demorar até 30 dias após o check-out para serem liberados pelo seu banco ou instituição financeira e o hotel não será responsável por quaisquer taxas ou encargos decorrentes.
This hotel does not accept money orders or personal checks. A valid credit card or check is required at check-in for the payment of the room, tax, and incidentals. Credit cards will be authorized for 20% of the room and taxes per night to cover incidental charges.
For payment arrangements to a third-party credit card, please contact the hotel's reservation department at least 72 hours prior to guest's arrival. Contact Ben Fisher, Monday through Friday at (615) 742-6042 or e-mail at email@example.com. After these hours contact the Manager on Duty at (615) 259-2000.
The Sheraton Nashville Downtown Hotel is 100% non-smoking. There will be a cleaning fee of $200 charged for smoking in a guest room.
Tax Exempt Policy
In order to qualify for a sales tax exemption, you must supply a valid Tennessee State tax exemption form and pay with a business check or business credit card. Tax exemptions cannot be made for guests paying with a personal check or personal credit card.
Hotel does not offer a waitlist. Please continue to check back for rates and availability