Sheraton Imperial Kuala Lumpur Hotel
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
The hotel is fully accessible. Accessible guest rooms are available. For more information, please contact the hotel directly.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Check Acceptance Policy
No personal checks are accepted.
Connecting Room Policy
Requests for connecting rooms are subject to availability. Please contact the hotel prior to arrival if connecting rooms are desired.
Currency Exchange Policy
The Sheraton Imperial Kuala Lumpur Hotel trades in Malaysian Ringgit and is pleased to exchange U.S. dollars to local currency per daily rates fixed by the hotel (subject to rate fluctuations). Please note that credit card charges are subject to additional currency conversions by your bank and may have an effect on the final amount charged to you.
Early Arrival Policy
Requests for an early arrival prior to the start of your reservation are subject to availability. To guarantee early check-in prior to 12 PM, please begin your reservation the day before your arrival. You will be charged the full rate of the room for one night.
Extra Bedding Policy
We are pleased to allow a maximum of one additional bed per room with applicable charges. The extra bed charge is subject to government tax and service charge.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
We require official identification in the form of a passport or national ID for every registered guest. Certain promotions or specific rate schedules may also require photo identification for verification.
Late Checkout Policy
For guests who require a late check-out until 6 PM; a half-day charge is applied. All late check-outs after 6 PM are subject to a full day charge. Late check-out charges will be subject to government taxes and service charges.
Pets are not allowed on the hotel premises.
Guests paying in cash will be asked to pay full accommodation rates plus a deposit of 200 MYR per day for incidentals. The unused portion of the deposit will be refunded at checkout. When paying by credit card, a pre-authorization will be held for the full accommodation rates plus a deposit of 200 MYR bond per day for incidentals.