From March 16 to March 22, 2017, the Sugar & Wine Exhibition will take place in our hotel. During this time, a portion of our hotel rooms and all of our public areas, including the banquet room and restaurant, will be set for exhibitions. Please contact the hotel for further information.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcoholic beverage service is restricted to those 18 years or older.
Pets are not allowed.
Check Acceptance Policy
Personal checks are not accepted. Travellers checks are accepted with passport.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
This hotel only accepts complimentary room vouchers that are issued by the hotel. Advance booking is required. Guest contact information and arrival time must be included at the time of booking. Please also advise of any special conditions or if breakfast is included on the voucher. Please contact the hotel for further information.
A guest must present a credit card with matching identification at check-in. Cash and credit cards are accepted as payment at checkout. A bank transfer must be submitted at least three business days before arrival from a Chinese bank, or at least 15 days before arrival from a foreign bank. Third-party credit card authorization forms are not accepted.