Sheraton Jumeirah Beach Resort

Special Conditions

New Year's Eve Gala Dinner on December 31, 2015

On December 31, 2015, the hotel will host a traditional New Year's Eve gala dinner. Payment for the dinner is mandatory for all in-house guests. The fee is 1500 AED per person. For more information, please contact the hotel.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Check Acceptance Policy

Personal checks are not accepted.

Connecting Room Policy

Connecting rooms are available but not guaranteed and need to be requested.  Please contact the hotel directly to request connecting rooms.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Early Departure Policy

Please be advised that a fee of one night's room rate plus taxes will apply to all early departures.

Extra Bedding Policy

Rollaway beds are only available for children under the age of 12 years of age. A maximum of 2 adults and 1 child below the age of 12 years are allowed in the guest rooms. Rollaways, child rollaways and cribs may incur extra charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

ID Requirement

All guests checking in will have to present an original passport or UAE National ID.

Pet Policy

Pets are not allowed.

Credit/Debit Card Policy

Debit and credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The card used to book your reservation should be presented at check-in. The authorization will hold the funds until checkout, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Third-party billing is not accepted.

Smoking Policy

Smoking is prohibited in all restaurants, lobby, and public areas in addition to the conference rooms and halls in compliance with the New Dubai Municipality Rules.

Visa/Passport Policy

Please contact the United Arab Emirates embassy for Visa requirements.