Cribs are provided upon request free of charge; however, the hotel does not provide blankets, bumpers or pillows. Guest must bring their own bedding.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds may incur extra charges; cribs are included in the cost of the room.
Check-In & Checkout Policies
Early Departure Policy
An early departure fee of one night's room and tax applies to guests checking out prior to their departure date. Guests will be asked to confirm their departure date upon check-in. Guests may be able to change their departure date without penalty at the time of check-in, depending on the terms of the rate which they have reserved. Please contact the hotel for further information.
Late Checkout Policy
A fee may apply for late checkouts. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Pets are not allowed at the hotel, with the exception of service dogs.
All travelers to Russia must have a valid passport and a Russian entry visa, which must be arranged prior to your travel through the Russian embassy or consulate. The hotel provides visa support service for certain countries but not all. For more information, please contact the hotel Reservations Office.
Health & Well-Being Policies
The hotel is 100% non-smoking. A 12,500 RUB cleaning fee will be charged to any guest who violates the smoking policy.
Personal checks and traveler's checks are not accepted as methods of payment.
Check cashing services are not available.
Credit Card Policy
When making an instant purchase reservation, the guest in reservation must be the owner of the bank card provided for pre-payment of such reservation. The same bank card must be presented at the check-in upon arrival, otherwise the hotel is obliged to cancel the instant purchase reservation and offer accommodation at the best available rate, as well as request an alternative method of payment (we accept all major bank cards or cash).
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
The hotel quotes rates and accepts payments in Russian Rubles only. Payments made by credit cards at the hotel will be also charged in Rubles. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel are subject to exchange rate fluctuations.