Sheraton Carlton Hotel Nuernberg
Possible VAT Change
Our prices include the applicable VAT (value added tax). Should the VAT rate be raised after room booking, the relevant VAT rate will be the rate applicable during the period of your stay in our Hotel. The room price may be increased thereby.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Full alcoholic beverage service is restricted to those 18 years or older. Beer service is restricted to those 16 years or older.
Check Cashing Policy
No personal checks are accepted.
Credit Card Policy
The credit card used to make a reservation must be valid for the entire stay and must be presented upon check-in at the hotel. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.
Early Departure Policy
In the event of early departure, 24 hours notice of the revised departure date is required to avoid a 100% penalty charge at the confirmed rate.
Early Arrival Policy
The hotel is unable to guarantee early check-in unless the room was reserved for the night before as well. Please contact the hotel for further information.
This hotel does not provide blankets, bumpers or pillows with cribs. Guests must bring their own. Please contact the hotel for further information.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Pets are allowed. A nightly charge of 15 Euro per night will be added to the room rate.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Due to local law, smoking is banned in all public areas. Smoking rooms are unavailable At this property. Please contact the hotel for further information.