Sheraton Grande Ocean Resort

Norme dell'hotel

14:00     11:00

Alcohol Policy

Alcoholic beverage service is restricted to those 20 years or older.

Babysitting/Child Care Policy

Babysitting services are available upon request for a fee. Advanced notice of 48 hours prior to service required.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Pet Policy

Pets are not allowed. Guide dogs are welcome.

Visa/Passport Policy

In accordance with Japanese Law, guests arriving from overseas that do not have an address of residency in Japan will be asked to provide their nationality and passport number upon check-in. The hotel must also retain a copy of the passport. Please note that this is not a hotel policy, but rather a stipulation of the Japanese Government and we ask for your understanding and cooperation. Please contact the hotel for further information.