Guests must be 18 years or older with photo identification to check in without parental supervision.
Connecting Room Policy
Hotel has nine connecting rooms throughout floors 2-4. Connecting rooms are subject to availability and will not be guaranteed in advance. Please submit requests directly to the hotel.
Extra Bedding Policy
Rollaway beds are available by request in select rooms only. A daily fee will apply.
This hotel does not provide blankets, bumpers or pillows with cribs. Guests must bring their own. Please contact the hotel for further information.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Early Arrival Policy
Early check-in cannot be guaranteed. A fee may apply for early check-in. Please contact the hotel for additional Information.
Early Departure Policy
The hotel reserves the right to charge the full stay to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.
Late Checkout Policy
Late checkout cannot be guaranteed
The hotel entry, lobby, restaurant, club lounge and guest rooms are wheelchair accessible. In addition, the hotel features one superior double room with wider doors and a wider bath room. Please contact the hotel for further information.
Full alcoholic beverage service is available only to individuals aged 18 years or older (with valid identification). Individuals who are 16 years or older are allowed to purchase beer and wine drinks.
Pets of all sizes are allowed. However, hotel reserves the right to deny access for any pet. A pet waiver must be signed upon check-in and a pet fee of 4.50 EUR per day will apply. If additional cleaning is required, an additional fee of 15 EUR will also apply. Hotel provides a dog kit including food tray and doorhanger at check-in.
Health & Well-Being Policies
Due to local law, all guest rooms and public spaces are 100% non-smoking. This ban includes smoking in the lobby, bar and restaurants, as well as all guest rooms. A 200 EUR cleaning fee will be charged to any guest who violates the smoking policy.
Check Cashing Policy
Personal checks are not accepted. Travelers checks are accepted, with valid identification. Other conditions may apply.
Credit Card Policy
The cardholder must be present for the hotel to accept a credit card as payment. To arrange third-party credit card payment, please complete an authorisation form by contacting the hotel at email@example.com.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.