Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Guests must be at least 18 years old with valid photo identification to reserve and check into a guest room.
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Check cashing services are available to guests who present valid identification and credit card approval. A limit of 200 USD per day applies.
We are pleased to offer connecting rooms, with king rooms connecting to double rooms. Connecting rooms are subject to availability and cannot be guaranteed. Requests should be made at time of booking.
An early departure fee—equal to 100% of one night's room rate—may apply to guests leaving prior to the departure date confirmed at check-in. Please contact the Front Desk if your departure date has changed.
Early check-in is available at no additional charge, subject to availability. To guarantee early check-in, guests must reserve their room for the night prior to arrival.
Extra beds are upon request (one per room). Fees apply for rollaway beds while cribs are provided at no additional cost.
To purchase or redeem a gift certificate, please contact the resort.
For security purposes, all guests are required to present valid photo identification upon check-in. Accepted forms of identification include government-issued driver’s licenses, passports, and/or proof-of-age cards.
We are pleased to accommodate late checkouts upon request; fees apply.
For a third and fourth adult in the room, there is an additional 65 USD charge per person per night. Children under 18 years of age and younger are free if using existing bedding.
There is a 5 USD per package handling fee for all incoming guest packages.
Dogs weighing less than 40 pounds are allowed. They must be on leashes at all times and are not allowed in restaurants or other public areas.
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
A credit card must be provided upon check-in. Checks and cash are acceptable forms of payment at checkout. Checks must be electronically verified with valid photo identification.
To inquire about alternative pre-payment methods (via check or credit card), please contact the Accounting Department at (1)(808) 930-4900.
Only registered guests are permitted in the resort pool. Additionally, children under 12 years old must be accompanied by a parent or guardian at all times.
Guests will be charged a daily resort fee of 35 USD, plus tax. This charge includes the following amenities:
Smoking is not permitted in the guest rooms. Violation of this policy will result in a non-refundable 200 USD cleaning fee.