Guests must be 21 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact in house reservations directly at (866) 912-1141 to make these arrangements.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Hotel does offer a waitlist. Please contact in-house reservations at (781) 292-3845 to be placed on the waitlist.
Check-In & Checkout Policies
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes will apply to all early departures.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older with valid state driver's license.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
One dog (up to 40 pounds) per room is allowed. The weight of the dog must be noted in the reservation and the guest must sign a waiver at check-in. Dogs must not be left unattended in a guest room. No other pets are permitted. There is a 100 USD cleaning fee per stay for .
Health & Well-Being Policies
This hotel is %100 non-smoking. A $200 cleaning fee wil be charged to any guest who violates the smoking policy.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit Card Policy
Credit card authorization forms are accepted. Please contact the hotel directly at (781) 292-3811 to make arrangements.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Policy
Gift certificates can be redeemed at the hotel. Please contact in-house reservations directly at (1)(781) 292-3845 to reserve a room. Please email N.Hurley@Sheratonneedham.com for further information. Gift certificate redemptions cannot be booked by Central Reservations and will not be honored if they are not made directly with the hotel.