Sheraton Indianapolis Hotel at Keystone Crossing

  • 8787 Keystone Crossing
  • Indianapolis,
  • Indiana
  • 46240
  • United States
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Sheraton Indianapolis Hotel at Keystone Crossing
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Sheraton Club Lounge

Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older with valid government issued identification.

Age Requirement Policy

Guests must be 18 years or older to reserve a room.

Check Cashing Policy

Check cashing services are available to Starwood Preferred Guests with Gold or Platinum status only. Please contact the hotel for further information.

Extra Bedding Policy

The hotel does not provide blankets, bumpers, or pillows with our cribs. Guests must bring their own crib bedding.

Rollaway beds are available for king-bedded rooms only. Fee applies for adults.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Hotel allows dogs up to 80 pounds. Dogs weighing more than 80 pounds will be charged $50 to accommodate the dog. All other pets are not allowed. Charges may be incurred after checkout if room is damaged. Guest will be required to sign a waiver at check in.

Service Animals that provide assistance to individuals with disabilities are not pets. They are welcome at the hotel and are not subject to the policies and restrictions that apply to pets or other animals.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

A valid credit card is required at check-in for payment of the room, tax and incidentals. If a guest is paying cash, a deposit equal to the room and tax plus $50 to cover incidentals will be collected at check-in.

To arrange payment with a third-party credit card, please contact the hotel at least 72 hours prior to guest's arrival. For further information, please call the hotel directly or email sheratonindynorth@sheraton.com.

Smoking Policy

This hotel is 100% non-smoking. A $250 cleaning fee will be charged to any guest if evidence of smoking is found in their room. Please contact the hotel for further information.