Sheraton Rockville Hotel Announcements


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification). Outside beverages are not permitted in the hotel's public spaces. Please contact the hotel for further information.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Check Cashing Policy

Check cashing services are available to guests who present valid identification. There is a limit of $200 per day. Hotel does not accept secondary or post-dated checks.

Extra Bedding Policy

Rollaway beds can be requested, but are not guaranteed. Rollaway beds will be assigned on a first come first serve basis. Due to local fire code, rollaway beds can only be placed in rooms with one king bed. Rollaway beds cannot be placed in rooms with two double beds.

Pet Policy

Dogs up to 40 pounds are allowed. Guests must notify hotel of pets prior to arrival and fill out the Pet Acceptance Agreement at the front desk prior to check-in. Dogs are allowed in all grassy areas outside.  Dogs must be kept on a leash, caged, or firmly held while in common areas of the hotel. The provided Pet In-Room sign must be placed on the guest room door whenever a dog is in the room.  Housekeeping will not enter if a dog is in the room.  Dogs cannot be left in the room unattended.  Please contact the hotel for further information.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. We are pleased to accept cash or any major credit card as form of payment upon check-out. Please contact the hotel for further information.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy.