Sheraton Los Angeles Downtown Hotel

  • 711 South Hope Street
  • Los Angeles,
  • California
  • 90017
  • United States
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Sheraton Los Angeles Downtown Hotel
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Sheraton Club Lounge

Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Special Conditions

Hotel Renovations: October 2014 to May 2015

The Sheraton Los Angeles Downtown Hotel is currently undergoing a considerable renovation. Please note the following:

Our welcoming lobby is now located on the second floor and features the front desk, bell captain assistance, the Link@Sheraton(SM) experienced with Microsoft®, Hertz Rent-a-Car, and sundry items available for purchase. Please expect a 15-minute wait for our elevators, which are being modernized.

Guest room and corridor renovations will be completed by March 2015. No guests will stay on a floor where renovations are taking place. Club Rooms are available on the 10th floor, while our Sheraton Club Lounge remains on the 26th floor. The Sheraton Fitness center has reopened on the 26th floor.

Our restaurant and bar are being completely updated. Breakfast and lunch options are available on the 26th floor. Enjoy the view! Beginning October 6, the restaurant will be relocated to the second floor. Breakfast is served until 10am daily, and dinner is served starting at 5pm.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room. Children under 18 years of age must be accompanied by an adult.

Check Cashing Policy

Hotel will cash personal checks for Gold and Platinum SPG Members only, with valid identification. There is a limit of $300 per stay.

Credit Card Policy

As a non-cash hotel, guests must present a valid credit card upon check-in. Please contact the hotel for further information.

Late Checkout Policy

The official hotel checkout time is 12:00pm. Late departure fees will apply as follows:

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

One dog up to 80 pounds is allowed per guest room per stay.  Guest must sign a waiver at check-in. Guest must also agree to accompany the dog at all times.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Third Party Payment - Credit card authorization forms are not accepted. For prepayment, please call (213) 488-3500 to submit payment by phone. The following information is required:

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.