Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Norme degli hotel
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Check Acceptance Policy
Personal checks are not accepted.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Credit Card Policy
In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.
Extra Bedding Policy
Extra beds are not allowed in Premium Deluxe and Towers rooms. A maximum of one extra bed is allowed in other types of rooms or suites for a fee.
Pets are not allowed.
A valid passport is required upon check-in.
Visa-free facility is granted for maximum 30 days for the following countries: Brunei Darussalam, Chile, Hong Kong, Macau, Malaysia, Morocco, Peru, The Philippines, Singapore, Thailand and Vietnam.
Visa on Arrival facility (VOA) will apply for citizens from the following countries: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Egypt, Finland, France, Germany, Hungary, India, Iran, Ireland, Italy, Japan, Kuwait, Maldives, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Russia, Saudi Arabia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom, USA.
Countries not listed above can apply for visas at the Indonesian Embassy in your respective country.