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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Special Conditions

Hotel Renovations: February 19 - April 15, 2017

From February 19 through April 15, 2017, the lobby, restaurant and public spaces are undergoing renovations. Please contact the hotel or email Chelsie.harris@norfolksheraton.com for further information.

Club Lounge Renovation: February 19 – March 30, 2017

From February 19 to March 30, 2017, the Sheraton Club Lounge will be closed for renovations. During this time, guests booking club level rooms will receive a daily breakfast voucher as well as a daily voucher for an appetizer. These vouchers can be redeemed in the City Dock Restaurant on the lobby level. Please contact the hotel for further information.

Booking Policies

Check-In & Checkout Policies

General Policies

Health & Well-Being Policies

Payment Policies

A Message from Sheraton

Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.