Sheraton Tucson Hotel & Suites

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older with government issued identification.

Check Cashing Policy

Check cashing services of $50 per day are available to guests who present valid identification.

Credit Card Policy

Pre-paid credit cards are not accepted.

Early Departure Policy

An early departure fee of $50 will be imposed on guests departing prior to their scheduled departure date.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Dogs and cats are permitted at the hotel. Guests must fill out a waiver at check-in and must provide a phone number for being contacted when a dog is left alone in a guest room. A dog must be inside a crate for a guest room to be serviced. Please contact the hotel for further information.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoke-Free Policy

All guest rooms and public spaces are 100% non-smoking.  A $250 cleaning fee will be charged to any guest who violates the smoking policy.