Sheraton Philadelphia Downtown Hotel
Sheraton Club Lounge
Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
Lobby Lounge & Restaurant Enhancements
Beginning July 7, 2014, our Lobby Lounge & Restaurant will be undergoing enhancements. During this time, guests are invited to join us in Bistro 201 for lunch, dinner and cocktails. Food service hours of operation for will remain unchanged. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $50 per stay.
Extra Bedding Policy
Due to fire and safety regulations guest rooms with two beds cannot accommodate a rollaway.
Gift Certificate Acceptance Policy
Only hotel issued gift certificates are accepted unless there is a national promotion run by Starwood or any of our affiliates. SPG awards are accepted at the property as well. Gift cards in the form of Visa, American Express and Mastercard are also accepted.
Dogs up to 50 pounds are allowed. No other pets are permitted.
The following regulations apply:
- Guests must sign a waiver regarding the pet regulations at check-in.
- Pets must be accompanied by owner at all times on a leash or in a crate.
- Pets can not be left unattended in the guest room.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public spaces are 100% non-smoking. Smoking is permitted 50 feet from the hotel's entrances. A $200 cleaning fee will be charged to any guest who violates the smoking policy.