Sheraton Metairie - New Orleans Hotel
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Check Cashing Policy
Check cashing services are available to guests who present a valid, major credit card (photo identification). There is a limit of $100 per day and $250 per stay.
Gift Certificate Policy
Gift certificates are available for purchase through the front desk. To redeem certificates, advance reservation must be made, based upon availability. Certificate must be presented/surrendered at check-in a credit card is required at time of reservation.
Pets are allowed for a $25 fee. The Sheraton Sweet Sleeper Dog Bed is provided. Please contact the hotel for further information.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.