For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
Children under 18 years of age must present an identification card or Hu Kou Ben document upon check-in.
Late Checkout Policy
Standard checkout time is 12pm. A fee of RMB 175 will be charged for checkouts between 1pm and 4pm. Checkouts between 4pm and 6pm will incur a fee of RMB 299. After 6pm, one night's full room rate will be charged to the guest's account.
The hotel has disability accessible rooms with twin beds and a wheelchair rental service is available through the Concierge.
Pets are not allowed.
Health & Well-Being Policies
Hotel has dedicated smoking and non-smoking floors. Please contact the hotel for further information.
Check Acceptance Policy
The hotel does not accept checks.
Credit Card Policy
In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Credit card authorization forms are accepted. Please contact the hotel directly to make arrangements. Third party payment of credit card holder should copy the front and back of their credit card, complete the Credit Card authorization form and fax to hotel.