Sheraton Hartford Hotel at Bradley Airport Announcements & Policies


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available. Items include TDD equipment and a wheelchair free of charge. Please contact the hotel directly to request these services.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with valid identification to register for a room. Documents for a parent or guardian waiving liability and permitting those under 18 to register for a room are not accepted.

Connecting Room Policy

Requests for connecting rooms are subject to availability. Please contact the hotel directly after making your reservations to request connecting rooms.

Credit Card Policy

Our hotel requires the use of Reservation Connection Authorization forms. Please contact hotel for more information.

Pet Policy

Cats and dogs up to 30 pounds are allowed. Guests are responsible for their pet's behavior, actions, and consequences and must sign a waiver at check-in. No other pets are permitted

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

A non-guest wishing to pay for a guest's expenses must fax a Credit Card Authorization Form to the front desk for approval.

Pool Policy

Children under 14 years must be supervised by an adult at all times. Running and diving are not permitted.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking.  A $200 cleaning fee will be charged to any guest who violates the smoking policy.