Connecting rooms are available but must be requested in advance.
Extra Bedding Policy
Rollaway beds are available for children under the age of 12 for an additional fee.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Early Arrival Policy
Early check-in at or before 8am will be subject to full day room charge. Early check-in at or before 8:01am - 10am will be subject to a half day room charge. Please contact the hotel for further information.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver's license, passport, and/or proof of age card. Photo identification must also match the name that is on the reservation.
Children under 16 years of age must present an Identification card or Hu Kou Ben document upon check-in.
Wheelchairs are available for use by hotel guests; please contact the Concierge in advance. Accessible rooms are available in the hotel and must be booked in advance.
Pets are not allowed.
All visitors to China are required to have a visa and all guests must present their passport at check-in, due to local laws.
Health & Well-Being Policies
In accordance with the government regulations, smoking is prohibited in all areas of the hotel beginning March 1, 2017.
Credit Card Policy
Credit card authorization forms are accepted. Guest must fax a copy of credit card (front and back) with a signed payment authorization form to property via fax number (86)(21) 5870 7003. Signature needs to match card holder's name on credit card.