Sheraton Shanghai Pudong Hotel & Residences
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Complimentary wheelchairs are available at the hotel's Concierge desk; however, advanced notice is required for the wheelchairs. Accessible rooms are available in the hotel and must be booked in advance.
Connecting Room Policy
Connecting rooms are available but must be requested in advance.
Credit Card Policy
Credit card authorization forms are accepted. Guest must fax a copy of credit card (front and back) with a signed payment authorization form to property via fax number (86)(21) 5870 7003. Signature needs to match card holder's name on credit card.
Early Arrival Policy
Early check-in at or before 8am will be subject to full day room charge. Early check-in at or before 8:01am - 10am will be subject to a half day room charge. Please contact the hotel for further information.
Extra Bedding Policy
Rollaway beds are available for children under the age of 12.
Pets are not allowed.
No smoking is allowed at the fitness center or the pool. There is a cleaning fee of RMB200 if evidence of smoking is found.
All visitors to China are required to have a visa and all guests must present their passport at check-in, due to local laws.