Sheraton Mustika Yogyakarta Resort & Spa

  • JL Laksda Adisucipto KM 8.7
  • Yogyakarta,
  • Yogyakarta
  • 55282
  • Indonesia
  • Map

Sheraton Mustika Yogyakarta Resort & Spa

Special Conditions

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Hotel Policies

3:00 PM     12:00 PM

Accessibility Policy

Two non-smoking wheelchair accessible rooms are available. Each is equipped with a wheelchair accesible bathroom, handrails, and an alarm system. Wheelchairs are available and must be reserved in advance.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve and check-in to a room.

Connecting Room Policy

Connecting rooms are subject to availability at the time of check-in. Please request connecting rooms at the time of the reservation.

Early Departure Policy

An early departure does not incur a fee on most nights. However, all nights of a reservation will be charged for an early departure during the following holiday seasons:

  • Christmas 2014: December 23, 2014, to January 2, 2015
  • Eid al-Fitri 2015: July 16, 2015, to July 21, 2015
  • Christmas 2015: December 23, 2015, to January 2, 2015

Extra Bedding Policy

A maximum of one rollaway bed per room is permitted. Fees apply.

Family Plan Policy

Children who are 17 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges. If a room rate includes breakfast or other benefits, an additional fee may apply.

Gift Certificate Policy

The hotel is pleased to accept valid gift certificates based on availability. The gift certificate number must be provided at the time of the reservation. The original gift certificate must be presented at check in. For arrangements, please follow the terms and conditions on the gift certificate. A valid credit card may be required to make the reservation even though a gift certificate is being used.

ID Requirement

For security purposes, a valid copy of identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card. The minimum age of check-in is 17 years of age.

Late Checkout Policy

A fee—half of the room rate plus taxes—will apply for late checkouts until 6pm. After 6pm, a full night’s rate plus taxes will be charged.

Pet Policy

Pets are not allowed.

Payment Policy

A valid credit card must always be presented and authorized at check-in. The hotel accepts cash, credit cards, debit cards, and bank transfers as methods of payment.

Smoking Policy

Smoking is permitted in the lobby and in certain sections in the restaurants.