Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Check Cashing Policy
The hotel does not offer check cashing services.
Credit Card Policy
In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided. Guest may also fax a copy with a letter of authorization. The credit card authorization must be received prior to the reservation date.
Early Departure Policy
An early departure fee of 50 USD applies to guests checking out prior to their departure date confirmed at check-in.
Dogs up to 40 pounds are allowed. Dogs over 40 pounds are permitted only if they are service companions or if the guest has written consent from the hotel’s general manager. Guests must inform the front desk at check-in that they have a pet. Dogs cannot be left unattended in guest rooms at any time. A 200 USD cleaning and repair fee may be applied to the credit card on file should any necessary additional cleaning or repairs be found during or after a guest’s departure.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public spaces are 100% non-smoking. A 300 USD cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel for further information.
Maryland State Tax Exempt Policy
In order to comply with Maryland State Tax law, the hotel must have in its files certain documentation from all guests who claim a sales tax exemption. A Maryland State Tax Exemption certificate must be presented to the hotel. Please note, tax exemption only applies to Maryland State Taxes and does not include local occupancy taxes.
All Tax Exempt sales must be made directly to and paid for by the Federal Government and its agencies and instrumentalities. A government employee who rents a hotel room and pays for it by cash, personal check or personal credit card is required to pay Maryland sales and use tax to the hotel. The tax is due on such transaction even though the Employee may have documentation provided by the government agency indicating that the purchaser is a government employee or may be reimbursed by the government for these expenses. Certain US government credit cards are exempt for travel purchase. Please check with the hotel to confirm your government credit card is approved for tax exempt travel purchases.
For non-profit charitable, educational or religious organizations, the tax exempt only applies to purchases made by the registered organization. It may not be used to purchase items for the personal use of officials, members or employees of the organization. An association attendee who rents a hotel room and pays for it by cash, personal check or personal credit card is required to pay Maryland sales and use tax to the hotel.