Sheraton Cleveland Airport Hotel

  • 5300 Riverside Drive
  • Cleveland,
  • Ohio
  • 44135
  • United States
  • Map

Announcements

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

A guest must be 21 years of age or older to register at the hotel.

Check Cashing Policy

Check cashing services are available to guests who present a valid driver's license and a major credit card. There is a limit of $50 per day.

Extra Bedding Policy

Rollaway Beds cannot be acommodated in guest rooms with 2 queen beds. Rollaway beds can be placed in our business suites and deluxe king rooms for a fee. Please contact the hotel directly for availability. 

Pet Policy

Pets are allowed. A refundable deposit of 250 USD is required at check-in. Pet must be crated if left alone in the guest room.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

The hotel accepts credit cards, cash and personal checks with photo identification at check-in. Advanced payments for a guest room can be made by contact the hotel directly for a credit card authorization form.

Smoke-Free Policy

All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.