Sheraton Parkway Toronto North Hotel & Suites Announcements & Policies


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 19 years or older (with valid identification).

Check Policy

Checks are not accepted.

Connecting Room Policy

Connecting rooms are subject to availability and cannot be reserved in advance. Inquire at the front desk upon arrival and we'll do our best to accommodate your request.

Pet Policy

All guests traveling with pets are subject to a one-time cleaning fee of 100 CAD per stay. Guests are required to sign a waiver at check-in and may be subject to additional charges if deep cleaning or repairs are required. Rooms are steam cleaned upon check-out to prepare rooms for future guests who may have allergies.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.

Payment Policy

A valid credit card must be presented at check-in; however, guests may choose to pay with cash upon checkout.

Smoking Policy

All guest rooms and public areas are 100% non-smoking. A 300 CAD cleaning charge will be applied to any guest who violates the smoking policy.