Sheraton Skyline Hotel London Heathrow

  • Heathrow Airport, Bath Road
  • Hayes,
  • England
  • UB3 5BP
  • United Kingdom
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Sheraton Club Lounge

Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Special Conditions

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Hotel Policies

2:00 PM     12:00 PM

Alcohol

Alcoholic beverage service is restricted to those 18 years or older with valid identification.

Age Requirement

Guests must be 16 years or older to reserve a room.

Check Acceptance Policy

The hotel does not accept checks for payment on the day of arrival. Guests wishing to pay by check must submit the check at least 14 days prior to the day of arrival. Traveler's checks are accepted. Valid passport is required for either transaction.

Connecting Room

Connecting rooms are available but not guaranteed and need to be requested.

Currency Policy

Rates confirmed in USD may be converted to local currency at the time of your stay. Rates are based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.

Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel’s control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.

Extra Bedding

Rollaway beds are available for a fee.

Based upon availability, cribs are provided upon request. Hotel does not provide blankets, bumpers or pillows with our cribs. If required, guests are permitted to bring their own.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Gift Certificate Acceptance Policy

To purchase or redeem a gift certificate, please contact the hotel directly.

Late Checkout Policy

Stay as long as you need by taking advantage of our late departure options:

  • Depart between 12:00 - 14:00 for GBP 20.00 + vat
  • Depart between 14:00 - 16:00 for GBP 40.00 + vat
  • Depart between 16:00 - 18:00 for GBP 60.00 + vat

Pet Policy

Pets are allowed in the hotel but not in any of the restaurants, gym or pool area.  At arrival, guests must sign a pet liability form. No pet foods are provided by hotel. Please contact the hotel for further information.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Company Invoice – The company to be invoiced must send a fax with request of invoice. Must be arranged prior to the guest’s arrival.

Third Party Credit Card – A non-guest wishing to pay for a guest in the hotel must contact the hotel (prior to guests's arrival) to request an authorisation form. The non-guest will need to specify which charges can be charged to the credit card and return the form by fax.

Smoking Policy

The hotel is 100% non-smoking. A 250 GBP cleaning fee will apply, if guests smoke in the hotel.