Until October 31, 2017, the indoor heated pool will be closed. Please contact the hotel for further information.
Age Requirement Policy
Guests must be18 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms are subject to availability. Please send an email to email@example.com.
Extra Bedding Policy
Rollaway beds are available in select rooms for a nightly fee. Please note that Classic rooms cannot accommodate an extra bed.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Early Arrival Policy
In order to guarantee early arrival, reservations must be booked for the previous night and a full night's room and taxes will apply. Please contact the hotel for further information.
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes will apply to early departures. Non-changeable and non-refundable rates will charged for the full reservation.
Late Checkout Policy
Late checkout is available for an additional fee. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Pets are not allowed.
Swim caps are required to use the indoor pool. Guests may bring their own swim cap or purchase one at the spa’s boutique.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Check Cashing Policy
Check cashing services are available to Starwood Preferred Guests only.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly. Gift certificate are valid with previous reservation and must be authorized by an Executive member.
Chilean Value Added Tax
Chilean residents are subject to a value added tax (VAT) of 19%. This tax does not apply to foreign travelers.