Sheraton Sopot Hotel Announcements


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

ADA Policy

The resort is disability accessible. To arrange for a wheelchair, please contact the resort directly.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older. Please contact the hotel for further information.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Check Acceptance Policy

Personal checks are not accepted. Please contact the hotel for further information.

Connecting Room Policy

The hotel offers connecting rooms. It is only possible to connect a Family room with Superior room, Deluxe with Executive or Deluxe with Junior Suite. To reserve connecting rooms please contact the reservation department directly at as there is limited availability.  

Dress Code Policy

Please take note that we follow a "smart casual" dinner dress code for all our restaurants. Kindly avoid beachwear, such as shorts, slippers, etc., in common dining areas.  We welcome the use of long swim suits on our beaches; however they are not approved within the premises of the swimming pool. Swimming in loose/cotton clothing is also not permitted in our swimming pool.

Early Arrival Policy

Check-in time is 3pm. Requests for early check-in are subject to room availability. If available, fees may apply for early check-in. In order to guarantee early check-in, guest will need to book the previous night. Please contact the hotel directly for further assistance.

Extra Bedding Policy

Adult rollaways, child rollaways and cribs may incur extra charges. Cribs are available for children up to 3 years of age. However, please note that guests will need to bring blankets, bumpers or pillows as they are not provided by the resort.

Facility Use Policy

Due to health and safety reasons, children under the age of 16 are not permitted to use the saunas, hydro jet pool and fitness studio.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult.

Gift Certificate Policy

Gift certificates may be purchased through the reservations office. Please contact the reservation department for further assistance by email or by phone.

Late Checkout Policy

Late checkouts cannot be guaranteed, fee may apply. Please contact the hotel directly for further information.

Spa Policy

Children 12 years and younger may use the pool when accompanied by a parent or guardian between 11am and 6pm. Outside of these hours, children 12 and younger are not allowed on the pool premises. The swimming pool is the only area available for children within the spa. Spa treatments are not available to children under the age of 16. The spa is closed for maintenance on the first Monday of each month.

Pet Policy

Dogs and cats are welcome at the hotel with no additional fee. One pet is allowed per room, with a maximum weight of 18 kilograms (40 pounds) per pet. A Sheraton Sweet Sleeper® Dog Bed and food and water bowls can be provided at no charge.

Guests with pets are required to sign damage waivers at check-in. Please inform our Reservations Department before your arrival if you will be bringing a pet. The hotel has right to refuse a reservation if advance notice has not been provided.

Every pet must be kept on a leash or in a carrier at all times in any public area. Except for guide dogs, pets are not allowed in food and drink venues, the fitness center, or the pool area. Disturbances such as barking must be curtailed so as not to inconvenience other guests.

For more information, please contact the Reservations Department or Guest Service Center at

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

We accept: cash, credit cards, bank transfer. A credit card authorization form is required for third party payment.

Pool Policy

Children 12 and younger are welcome to use the pool with adult supervision between 11am and 6pm.

Resort Charge Policy

A resort fee of approximately 1 EUR or 4.20 PLN per person per night applies to a leisure stay of two or more nights. For more information, please contact the resort.

Smoking Policy

Our hotel offers smoking and non-smoking guest rooms; however, smoking rooms cannot be guaranteed in advance. Please contact the hotel directly for further information.

Waitlist Policy

Waitlists are accepted. Please contact the reservation department for further assistance by email or by phone.