Sheraton Tribeca New York Hotel Announcements


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve and check-in a room.

Check Cashing Policy

The hotel does not offer check cashing services.

Connecting Room Policy

Connecting rooms are based upon availability.

Credit Card Policy

In addition to the credit card requirement for reservations, a valid credit card and ID must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.

Early Departure Policy

An early departure fee of one night's room rate plus taxes will apply to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.

Early Arrival Policy

Check-in time is 3pm. We are pleased to offer complimentary early check-in, subject to availability upon arrival. Please contact the hotel for further information.

Extra Bedding Policy

Rollaway beds are not available.

Late Checkout Policy

Just can't leave your Sheraton Sweet Sleeper™ Bed? Late check-out is offered for an additional charge, subject to availability. Simply contact our Front Desk.

Room Condition Policy

Rooms are inspected after checkout. A damage recovery fee will be charged if the room and/or its contents are damaged.

Package Handling Policy

There is not a package handling fee for incoming and outbound packages. Please contact the hotel for further information.

Pet Policy

Pets are allowed. A 50 USD non-refundable deposit will be charged.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Purchase Order Acceptance Policy

The hotel does not accept any purchase orders as a form of payment.

Non-Smoking Policy

All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.

Tax Exempt Policy

For City, County and State of New York tax exemption restrictions, please contact the Front Desk.