Sheraton Roanoke Hotel & Conference Center Annunci


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Norme dell'hotel

15:00     12:00

ADA Policy

The hotel and many guest rooms are ADA compliant.  All accessible rooms have a lowered viewing hole in the entry door, grab bars in the shower/bath, a hand held shower head and a lowered desk area and closet bars.  Please contact the hotel for further information.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Connecting Room Policy

Connecting rooms can be requested at the time of booking but cannot be guaranteed and are subject to availability upon arrival.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the hotel directly.

Pet Policy

Dogs that weigh up to 80 pounds are allowed, with a maximum of 2 dogs per room. Service animals are allowed. No other animals are allowed. Guests must sign a waiver regarding the pet regulations at check-in. When making your reservation, please indicate if a dog will accompany you. Sheraton signature dog beds and pet bowls are available upon request. The hotel grounds include several grassy areas as well as clean-up stations.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

For payments by a third-party credit card, please contact the hotel at least 72 hours prior to arrival. Credit card authorizations are not accepted within 72 hours of a guest's arrival.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.