From November 1 to November 30, 2017, the Club Lounge will be closed due to a refresh. Please contact the hotel for further information.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Late Checkout Policy
Checkout time is 12pm (noon) on the day of departure. We are pleased to accommodate late check-outs upon request. In the case of a late check-out after 12pm, an additional 50 USD will apply. For check-outs after 3pm, a charge of one night's stay will apply.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Package Handling Policy
There is a 5 USD package handling fee for all incoming and outbound packages. Please contact the Front Desk for further information and/or inquiries.
The hotel accepts dogs that weigh 40 pounds or less. No fee is charged for the first dog in a guest room; 25 USD is charged for each additional dog. The hotel reserves the right to move or change the room type of a reservation that includes a dog.
A waiver must be signed at check-in before a dog is allowed in any guest room or a public area. Dogs may not be left unattended in guest rooms at any time and are not permitted in the pool, restaurant, or Club Lounge (during breakfast or evening reception hours).
Guests will be liable for the costs of deep cleaning or repairs for excessive damage caused by dogs. If damage is discovered after departure, the credit card on file will be billed for these costs.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. All smoking areas are located outside of the hotel. A $200 USD cleaning fee will be charged to any guest who violates the smoking policy.
Check Cashing Policy
Hotel will cash personal checks for SPG Members only, with valid identification. There is a limit of $100 per day with a maximum amount of $300 per stay.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.