Sheraton Club Lounge
Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older with valid government issued identification.
Age Requirement Policy
Guests must be 21 or older with valid identification to reserve a room.
Check Cashing Policy
Check cashing services are available to guests. There is a limit of $50 per day. Starwood Preferred Guest members are permitted up to $300 per day with a valid major credit card on reserve.
Early Departure Policy
Guest must notify hotel 24 hours prior to scheduled departure (confirmed at check-in) to avoid penalty.
Extra Bedding Policy
Rollaway beds are available upon request but are not guaranteed. Nightly fee applies.
Gift Certificate Acceptance Policy
To redeem a gift certificate, please contact Lauren Wendorf, group rooms coordinator at (512) 404-6926.
Noise Disturbance Policy
The hotel values all of its guests and enforces a strict policy on noise and disturbances. Guests who violate this policy with excessive noise, overcrowding in rooms, or parties will be evicted without a refund.
This hotel accepts dogs weighing 40 pounds or less. Guests must sign waiver upon arrival at the hotel and will be charged a non refundable $60.00 fee per stay. Guests are also responsible for excessive damage or cleaning required. Dogs are not allowed to be left unattended in room nor are they permitted in the food and beverage areas. Leash rules apply.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All public spaces and guest rooms are 100% smoke-free. A $250 cleaning fee will be charged to any guest who violates this policy. Smoking is allowed at distances greater than 15 feet from any entrance.