From February 1 to May 31, 2017, guest rooms on the 11th and 12th floors will be renovated. Guests may experience some noise due to construction; however, work will take place from 10am to 5pm to limit any inconvenience. These hours are subject to change based on the construction schedule. Please contact the hotel for further information.
Miyako Health Club Closures: February 13 - 15, 2017
From February 13 to February 15, 2017, the Miyako Health Club will close for cleaning, maintenance, and safety inspection. All areas will be closed on February 13th; however, the fitness machine area will be open on February 14th and 15th. The full health club will reopen on February 16, 2017. Please contact the hotel for further information.
Extra Bedding Policy
A fee applies for child-sized and adult rollaway beds. If a third person rate is booked, the rollaway bed fee is included in the room rate.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcoholic beverage service is restricted to those 20 years or older.
Facility Use Policy
Children must be 13 years of age or older to use the Fitness Club and 7 years of age or older to use the pool. It is also required that children are escorted by an adult when using the pool.